I’m sick of dealing with this broken excuse for a delivery app day after day. All you have to do is have a simple “log out” or “switch user” button, and that alone would speed up the process by so much for us who are stuck logging into multiple driver’s accounts and helping close stops out.Īdditionally, it continues to be an issue of drivers having issues with info transferring over into the Lowe’s portal-they’ll close stuff out on their end, but nothing comes through on ours. The delivery notes should not be at the very bottom, they should be at the top and one of the first things they see.Īlso, for the love of all that is holy, PLEASE make it easier to switch between accounts. PLEASE make this more user friendly, because I am sick and tired of troubleshooting for drivers who can’t work the app.įor example: notes should be in a location that is obvious for the driver to see-I cannot stress how often crucial information is left in the notes only for the drivers to miss it entirely, thus resulting in a failed delivery. I’ve been forced to use this app for my job (call center dispatcher) since March, and the experience has not improved in the slightest.
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